Effective Date: 12/24/2025
Fly Hoster (“Fly Hoster”, “we”, “our”, or “us”) is a web hosting and digital services provider operated by Rovatl, based in Dubai, United Arab Emirates. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Billing address
- Company details (if applicable)
Payment Information
Payments are processed through secure third-party payment gateways. We do not store your credit/debit card details on our servers.
Technical Information
- IP address
- Browser type
- Device and operating system
- Pages visited and usage data
2. How We Use Your Information
Your information is used to:
- Provide hosting, domain, and related services
- Process orders, payments, and invoices
- Communicate service updates and support responses
- Improve website performance and services
- Prevent fraud and ensure platform security
- Comply with legal and regulatory obligations
3. Cookies Policy
Fly Hoster uses cookies to:
- Improve user experience
- Analyze traffic and usage behavior
- Maintain secure login sessions
You may disable cookies via your browser settings, but some features may not function correctly.
4. Data Sharing
We do not sell or rent your personal information.
Data may only be shared with:
- Payment processors
- Domain registrars
- Server and infrastructure providers
- Legal authorities if required by law
All partners are bound by confidentiality obligations.
5. Data Security
We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure.
6. Data Retention
We retain personal data only for as long as required to:
- Deliver services
- Meet legal and accounting requirements
- Resolve disputes and enforce agreements
7. Refund & Billing Policy (Privacy Notice)
- All domain registration, renewal, and transfer fees are strictly NON-REFUNDABLE.
- All services become non-refundable after 30 days from the purchase date.
- Refund eligibility (within 30 days) applies only where explicitly stated and does not include domains.
8. Third-Party Links
Our website may contain links to third-party websites. Fly Hoster is not responsible for their content or privacy practices.
9. Your Rights
You may:
- Request access to your data
- Request corrections
- Request deletion (subject to legal requirements)
- Opt out of marketing emails
10. Policy Updates
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page.
11. Contact Information
Fly Hoster by Rovatl
Dubai, United Arab Emirates
Email: support@flyhoster.com